We re-invest these operational savings into refining the quality of our products and developing our online presence. This meant that our stores were running out of stock earlier than expected, which reduced our sales potential and threatened to negatively impact the customer experience.
In particular, all of our supply chain data was taking a long time to process, resulting in delayed deliveries in the run-up to the festival season. We found that as we expanded our operations, our IT systems were not performing at optimum levels. Diwali, the Hindu festival of lights, is celebrated throughout India, and families and friends exchange gifts with wishes of good fortune for the coming year.
How could Vishal Mega Mart satisfy festival peaks in demand while expanding its presence? This led us to consider higher availability and better performing hardware. As a result, transactions and batch processes are now much faster, enabling us to handle much higher peak and standard volumes than before.
In this climate of rising prosperity, we have been able to significantly widen our customer reach. We anticipated that with SAP ERP powered by SAP HANA on IBM Power Systems accelerating our performance, we would be able to spend more time attracting new customers by refining the look and feel of our stores, and channel more energy into developing a mobile e-commerce application—our next step towards a truly all-encompassing digital revolution.
Vishal Mega Mart Transforms business processes with leading technologies to deliver excellent user experiences Indian fashion and goods retailer Vishal Mega Mart was experiencing a record number of transactions, especially during peak festival periods such as Durga Puja and Diwali.
The result is that Diwali is by far the busiest period of the year for retailers, and promises to yield strong revenues as well as the chance to broaden their customer base.
Keeping the shelves full, especially during busy periods, entices more customers to visit our stores as they know they can always strike a good Diwali deal—even at the height of the festival rush.
However, we have also encountered the challenge of satisfying increased demand, especially during Diwali. IBM Power Systems servers deliver the flexibility, reliability and ease of management that Vishal Mega Mart requires to support the operations of its core ERP system, even during periods of high customer demand.
The company is always ready for Diwali and better equipped to expand its operations and transform the customer experience, by ensuring that stores are always stocked.
Transformation The retailer worked with IBM and SAP to accelerate performance across its core operations, with agile, scalable technology—improving its ability to meet peak demand and deliver stellar services.
In addition to energy savings, we have also made significant reductions in our OPEX and been able to reduce the cost of hiring additional staff during festival periods by eliminating the need for one seasonal team.
To grow with increased demand and keep customers coming back for more, the retailer transformed the core systems powering its business with super-scalable technology.
During this time stores throughout India are thronged with shoppers in search of great discounts and quality products, and some families save their major household purchases until Diwali.Responsible for setting up project and then ran the facility for 5 years. Also involved in setting up vendor base and procuring SPMs.
Vice President(Projects) at Vishal Mega Mart Title: Vice President(Projects) at Vishal. Vishal Mega Mart's Competitors, Revenue, Number of Employees, Funding and Acquisitions killarney10mile.com Vishal Mega Mart operates as an online and in-store retailer of apparels and accessories for men, women and kids.
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