The inputs may not be similar in the services to get the desired output. Comment 0 Step 2 of 3 Following are the interpretations relative to operations management: More emphasis is placed on inventory in manufacturing of products.
Even if the services are related to the goods being manufactured by the firm, the service personnel need to have overall knowledge regarding the actual working of the equipment under field conditions rather than how it was built.
The manufacturer can reduce the variation at any stage of production. In services, the staff knowledge and other process are prioritized.
Demand forecasting or capacity planning are more difficult for services when compared to products. Productivity can be measured easily in products when compared to services. The quality of services may vary based on the service provider and customer.
As services are perishable, the cost will be more if the supply exceeds the demand. In products, the quality levels are of a certain standard.
There are different statistical tools such as control charts to reduce variation. The demand for products depends on the consumption levels of the market whereas the elements which influence the demand of service vary to a large extent.
Therefore, a firm dealing with both manufacturing and services needs to have different sets of personnel to handle the operations related to these two sectors. However, in a college or educational institution different courses are offered to different students in an academic year.
In products, the customer does not involve in the process whereas in service, customer contact is high. It is necessary to manage variations as it is not possible to correct them once the service is delivered.
For example, to manufacture a product, the inputs are same for the entire production. Services tend to be more variable when compared to products as there are different factors which influence service.
Comment 0 Step 3 of 3 The fact to be noted is that different types of personnel are required to manage the operations related to manufacturing of goods and the delivery of services.• Process management: In products, the customer does not involve in the process whereas in service, customer contact is high.
The inputs may not be similar in the services to get the desired output. Chapter 1- Introduction to Management Science. STUDY. PLAY. Management Science.
is the actual use of a model once it has been developed or the solution to the problem the model was developed to solve.
This is the final step in the management science process for problem solving. Chapter 2- Linear Programming: Model Formulation. View Homework Help - CH 4-solution manual from ECON at Sun Yat-Sen University. Atkinson, Solutions Manual t/a Management Accounting, 6E Chapter 4 Accumulating and Assigning Costs%(5).
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